Terms & condition

Who we are

Please read these Terms and Conditions carefully before making a reservation or using our services. By booking with us or accessing our website, you agree to be bound by these Terms and Conditions.
Reservations and Payments

All reservations are subject to availability and confirmation from the hotel.
A valid credit/debit card or other accepted payment method is required to secure your reservation.
The applicable room rates, taxes, and fees will be presented to you before confirming the reservation.
Failure to provide valid payment information may result in the cancellation of your reservation.

Cancellation and Refund Policy

 

Our cancellation policies vary based on the room type, season, and length of stay. Please review the specific cancellation policy for your reservation before booking.
Cancellations or modifications must be made according to the stated policy to avoid incurring charges.
Refunds, if applicable, will be processed back to the original payment method used for the reservation.

Check-in and Check-out

 

Check-in and check-out times are specified during the booking process and must be adhered to unless prior arrangements have been made with the hotel.
Early check-in or late check-out may be subject to additional charges.
A valid government-issued ID or passport may be required at check-in.

Hotel Policies

 

Smoking is strictly prohibited in all guest rooms and public areas, unless designated smoking areas are provided.
Pets are not allowed in the hotel, unless specified as a pet-friendly accommodation.
The hotel reserves the right to refuse service or remove guests who violate hotel policies or disrupt the comfort of other guests.

Liability and Damages

 

The hotel is not responsible for any loss, damage, or theft of personal belongings or valuables.
Guests are liable for any damage or excessive cleaning required due to their actions or those of their accompanying party.

Privacy and Use of Information

 

Personal information collected during the reservation process will be used in accordance with our Privacy Policy.
By providing your contact information, you agree to receive communications from the hotel regarding your stay and future promotions.

Changes and Updates

 

The hotel reserves the right to modify these Terms and Conditions at any time without prior notice.
The most up-to-date version of the Terms and Conditions will be available on our website.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction].
By making a reservation or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.