Cancellation Policy

Cancellation Policy:

1. Free Cancellation Period:

On prior notice of 30 days, During this period, you can cancel or modify your reservation without incurring any charges.

2. Cancellation Charges for Shorter Notice:

If you cancel your reservation after the free cancellation period but before a specified number of days prior to arrival 14 days, hotel may charge a cancellation fee. This fee can be a one-night stay charge or a percentage of the total booking amount to 80%.

3. No-Show and Late Cancellation Charges:

In case of a no-show or cancellation on the scheduled arrival date, hotel will charge the full booking amount for the entire duration of the stay.

4. Non-Refundable Bookings:

Booking under Non-Refundable criteria are 100% Non-Refundable, where the entire booking amount is charged at the time of reservation. These bookings are non-cancellable and non-refundable, regardless of the notice period of 30 Days.

5. Seasonal Variations:

Cancellation policies may become stricter during peak tourist seasons, long holiday weekends, Christmas – New Year, Summer Peak Season (1st May – 5 July) or popular festivals around the globe. Hotel may require a longer advance notice for free cancellation or levy higher cancellation charges during these periods.

6. Early Departure Fees:

If you check out earlier than the reserved departure date, then the booking is equivalent to one night’s stay or a percentage of the remaining booking amount.

7. Group Bookings and Special Rates:

For group bookings, long-stay reservations, or bookings with special rates or packages, hotel have different cancellation policies that are more stringent than standard policies.

8. Check-in / Check-out

Check-in is not provided if full payment is not received by guest in any case, Check-out is provided after the payment clearance of food and other stuff. Early Check-in & Late check out may apply additional charges.

Check the details to avoid any unexpected charges or penalties.

Need help?

Contact us at {welcometomanali.retreat@gmail.com for questions related to refunds and returns.