Privacy Policy

Who we are

At Elegance Retreat Manali , we value the privacy and trust of our guests. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide to us.

Information Collection

We may collect personal information such as your name, contact details, payment information, and travel preferences when you make a reservation or communicate with us. We may also collect non-personal information such as your IP address and website usage data, through the use of enquiry and reservation forms and every time you e-mail us your details. We also collect information automatically about your visit to our web site. personal information using the Internet. The Elegance Retreat Manali, may use this information to contact you, by e-mail or other methods. This information may be used, for example, to inform you of special promotions, price offers etc.

 

Use of Information

The personal information we collect is used to process and manage your reservation, provide the requested services, communicate with you, and improve our offerings. We may also use it for marketing purposes, such as sending promotional emails (with your consent), or to comply with legal obligations.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent. However, we may share your information with trusted service providers who assist us in operating our homestay, such as online booking platforms, payment processors, and marketing agencies. We may also disclose information if required by law or to protect our rights and safety.

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, misuse, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can adjust your browser settings to manage cookies.

Children’s Privacy

Our homestay and website are not intended for children under the age of 18. We do not knowingly collect personal information from children.

Changes To This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and your continued use of our services after the changes signifies your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at welcometomanali.retreat@gmail.com, eleganceretreat30@gmail.com

By staying at our homestay or using our website, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.